Services to support your
online business
Below you will find the list of services included in the price.
Included In Our
World-class Support
We believe that the service we offer should be fair, reasonably priced, and cover most of the cases you will ever need. We believe that now, more than ever, it is important to have a human touch that helps you navigate through technical challenges.
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90 minutes Maximum Response Time
At the core of the business, you cannot afford 24 hours to get a reply. If you are moving fast, so should your business.
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Problem-free Guarantee
All of the problems are solvable, so why complicate them with communication, extended deadlines and new fees. When you sign up with us, we promise to solve all of your website related problems.
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Consultations About Development
Our extensive knowledge base we have built up over the years includes know-how of different brands and businesses. This knowledge is worth sharing as it can help your business too. That is why we are here to talk to you and help you find the best solution.
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Content Management, Done for You
We know you have better things to do with your time than learning basic HTML, uploading banners, setting up product pictures, and overall managing the content. Just send us the email, and we'll take care of the rest in a pedant manner.
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24/7 Support in Case Of Emergency
If you need instant help, we will be there for you. We understand you will pick up your phone and call us only if something is really urgent, so we will be there for you outside of working hours, weekends, and public holidays, to resolve the problem you face.
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Phone Support
Because sometimes, it is just easier to talk to a human being. Give us a call, and we'll listen.
Security should never be a concern.
Weekly Upgrades
Keeping your WordPress up to date is the first good step to keep your website healthy and free of attackers. But upgrades can cause a headache too. Incompatible themes, plugins or expired licenses can easily break a website. That is why we take care of this, for you.
Server Monitoring
Nobody likes to have an unavailable website and lost customers because of this. Our monitoring systems will inform you via SMS and email, just as it will inform our team, so we can react quickly and get you up and running.
Daily Backups
Because sometimes problems do happen, we make sure backups are performed daily, and completely recoverable within minutes.
Bug Fixes
And yes, sometimes you'll get stuck, or parts of the system may stop working because of underlying issues with the server, database, or platform itself. That should be no reason for concern to you.
Security Scans
Malware can be hidden anywhere, so we are constantly searching for it, and in case we find malicious pieces of code on the server, we should inform you immediately while taking care of it at the same time.
Hack & DDoS Mitigation
Malicious attacks can take any form and can bring businesses to their knees. We are here for you in a case anything goes wrong.
100.000+ NOK in value
All of our members get access to our database of themes, plugins, fonts, tools, and more...
- 1.500+ premium templates
- With access to the largest theme marketplace in the world, we are confident we can help you achieve that new look for your site.
- 600+ premium plugins
- If your problem can be solved with specific plugin, we most likely already have it for you.
- Premium caching plugin
- WP Rocket is the most powerful caching plugin in the world. Use it to improve the speed of your WordPress site, SEO rankings and conversions.
- Image and loading optimisation
- We store, handle and scale your images with 80% less size while looking just as great!
- CDN for blazing-fast websites
- Ultra-fast static and dynamic content delivery over Cloudflare global edge network.
- SSL for every website
- Security for you, and your customers should not be discussed. That is why we include HTTPS support for all of our customers.
- Staging server
- This way, you can always preview and test changes before going live and be sure nothing will get broken.
- Malware & virus scans
- We help detect malicious code and infected file locations by scanning your WordPress site source code. Just in time, before it can damage your online reputation.
Plus
Configuration and Integration
Online presence without a brain is nothing. This is why we offer to help you properly connecting your business to the essential areas.
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Marketing
- Google Analytics
- Facebook Pixel
- Snapchat Pixel
- Google Feed
- Facebook Feed
- Instagram Shopping
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Communication
- Make Nyhetsbrev
- MailChimp
- Klayvio
- Chat integrations with Slack
- Intercom
- Zendesk
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Payment
- Vipps
- Klarna
- Dibs
- Dintero
- Swish
- Stripe
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Hosting
- AWS
- Microsoft Azure
- DigitalOcean
- Servebolt
- Domeneshop
- Google Cloud Platform
A better way to communicate
Tickets are not for every one of us. In fact, most of us hate tickets. They are slow, provide little feedback, and most of all — feel like you're talking to a robot. That is why we communicate the way you like.
Let's talk the way you like to
Everybody has different habits, and that is absolutely fine. Your habits help you stay organised throughout the day, and we won't make you change them for us.
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Tasks on our platform
Internally, we use Kanban boards (yes, the ones from Toyota). They help us have a clean overview of the current status of tasks. If you like this approach, we welcome you to join us.
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Email
Is the email right way to go for you? We'll set you up a dedicated email address so you can shoot us a message, and we'll take care of it.
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Slack
Like Slack? Great, we do too! Hop on our Slack, we'll open a channel for your project, and you can easily ping any of our team members you are familiar with in real-time, during working hours.
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WhatsApp
Sometimes you're on the go, and if it's just the easiest option for you, we don't mind it.
Keeping you in the loop
We swore never to be "missing in action" because there is no worse feeling than having to chase those who need to solve your problems. That is why we always keep you in the loop, even on the complex tasks.
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Nothing gets lost
Our internal tools do not allow human error. If there was no reply from our end by the expected date, our systems will nudge, ping, and disturb every one of us, so we never loose track of your tasks.
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Send it and forget it
It is our mission to make your requirements happen. Once you send us what you need to get done, you can sincerely go to sleep without thinking if it will be done.
Are you doing
WooCommerce?
We are coming from the e-commerce background, and most of our websites are e-commerce, so we have plenty to offer here too.
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Shipping
- Porterbuddy
- Consignor
- Posten
- Postnord
- Bring
- Best Transport
- Helthjem
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Catalog Management
- Virtual products
- Downloadable/digital products with samples
- Backordered inventory items
- Advanced pricing rules
- Improved search results
- Customer personalised products
- Multi-tier upsell
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ERP, CRM, Accounting Integrations
- Tripletex
- Visma Global
- Visma One
- SuperOffice
- Microsoft Navision
- SAP
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Reporting
- Tax reports
- Abandoned shopping
- Low stock alert
- Search terms
- Product reviews
- Coupon usage
- Total refunds
Ready to dive in?
We'll get you covered.
And even more for 3.920 kr a month
Includes every feature we listed above plus the ones listed below.
Everything you need
To manage your online business
- Setting up and maintaining GDPR
- User and role management
- Support when going international
- Batch import of pages & products
- Fighting off SPAM bots
- Speed optimisation for both server and website
- Help improving the search
- Suggestions on UI and UX improvements
- Ensuring the website is working properly
- Configuring SSL
- Preparation of special tags for sharing on social media
Company
Legal
United States
8 The Green
19901 Dover
Delaware
+1 (424) 297-1577
Serbia
Vatroslava Lisinskog 21
11000 Beograd
+381 64 7061 494
© 2020 Adorable Corporation, Inc. in collaboration with StuntCoders doo. All rights reserved.