We believe that the service we offer should be fair, reasonably priced, and cover most of the cases you will ever need. We believe that now, more than ever, it is important to have a human touch that helps you navigate through technical challenges.
We know that a business is only as good as its customers. If we are lucky enough to earn your trust, we promise to work hard on maintaining your happiness in years to come.
Your business and time are important! When you entrust us with your precious time and investment, a fast response will be the first promise we keep.
Your happiness is our success as we grow together. This means we stand by our services 100% to be the source of your happiness.
If you need instant help, we are here for you. We rely on your judgment and believe you will pick up your phone and call us only if something is really urgent. We will be there for you outside of working hours, on weekends and public holidays, to resolve the problem you face.
We know you have better things to do with your time than learning basic HTML, uploading banners, setting up product pictures, and overall managing the content. Just send us the email, and we'll take care of the rest in a pedant manner.
If you need instant help, we will be there for you. We understand you will pick up your phone and call us only if something is really urgent, so we will be there for you outside of working hours, weekends, and public holidays, to resolve the problem you face.
Keeping your WooCommerce up to date is the first good step to keep your website healthy and free of attackers. But upgrades can cause a headache too. Incompatible themes, plugins or expired licenses can easily break a website. That is why we take care of this, for you.
Nobody likes to have an unavailable website and lost customers because of this. Our monitoring systems will inform you via SMS and email, just as it will inform our team, so we can react quickly and get you up and running.
Because sometimes problems do happen, we make sure backups are performed daily, and completely recoverable within minutes.
Your website's savior is a help site for fixing webpages that have been hacked by internet trolls or other hackers who want to disrupt your website. We go in and clean up any mess left behind from them, so you don't need to worry about anything like that!
Malware can be hidden anywhere, so we are constantly searching for it, and in case we find malicious pieces of code on the server, we should inform you immediately while taking care of it at the same time.
Malicious attacks can take any form and can bring businesses to their knees. We are here for you in a case anything goes wrong.
All of our members get access to our database of themes, plugins, fonts, tools, and more...
We believe that business should be easy. No more pay per page, no more nightly updates, and no more time spent navigating confusing coding to make even the simplest change! StuntCoders is a different breed of content management system: we do all the work for you so you can get back to running your business.
We help our customers forget about their once-tedious tasks of adding and managing content. Weather that is a page, post, or a bunch of products, just send us your documents, and we will take care of the rest.
Configuration and Integration
We help you properly install and integrate your business-essential areas.
Tickets are not for every one of us. In fact, most of us hate tickets. They are slow, provide little feedback, and most of all — feel like you're talking to a robot. That is why we communicate the way you like.
Everybody has different habits, and that is absolutely fine. Your habits help you stay organised throughout the day, and we won't make you change them for us.
Internally, we use Kanban boards (yes, the ones from Toyota). They help us have a clean overview of the current status of tasks. If you like this approach, we welcome you to join us.
Is the email right way to go for you? We'll set you up a dedicated email address so you can shoot us a message, and we'll take care of it.
Like Slack? Great, we do too! Hop on our Slack, we'll open a channel for your project, and you can easily ping any of our team members you are familiar with in real-time, during working hours.
Sometimes you're on the go, and if it's just the easiest option for you, we don't mind it.
We swore never to be "missing in action" because there is no worse feeling than having to chase those who need to solve your problems. That is why we always keep you in the loop, even on the complex tasks.
Our internal tools do not allow human error. If there was no reply from our end by the expected date, our systems will nudge, ping, and disturb every one of us, so we never loose track of your tasks.
It is our mission to make your requirements happen. Once you send us what you need to get done, you can sincerely go to sleep without thinking if it will be done.
It has been more than 9 years since we dived into the WooCommerce world, only one year after it was born. So, we have plenty to offer regarding support and development. We know how to solve and integrate all important segments of your e-commerce business.
Some of the areas we can help you with are listed below.
We sincerely understand how your business is important to you, and to your customers. And we know our success depends on yours. This is why your business truly matters to us too.
Includes every feature we listed above plus the ones listed below.
To manage your online business
Our office hours are 9 AM – 6 PM Central European Time, Monday through Friday. Any request submitted during off-hours are immediately attended with SLA of 90 minutes. However, in an emergency, you can call our emergency line, and immediate support is provided to you regardless of the hours.
Absolutely. Due to the different use cases, database structure and plugin/theme variations, we will request information from you about your existing network. So, give us a call as each multisite is different and we will give you a custom quote.
Of course. Our team includes experienced system administrators that can help you optimise your server for speed, security, and even upgrade it, so you don't need to sweat about which version of MySQL or PHP is right for your website.
Yes. Custom development is not part of this plan. However, our team is available to perform any of your custom development if you require such an additional service.
Absolutely. We have a plenty of experience with all of the mentioned platforms, and more. We can surely help you navigate the platforms themselves.
Sure, you can. We'd be sad to see you go, but make sure to check out fair refund policy along the way. We prefer having a fair relationship over a frustrated one.
While we do not own servers, we can recommend where to purchase, and we can take care of the rest once you grant us access.
Once you sign up, you will have a secure place to share your login details. This will help our team navigate access to the site, and, in case you need server maintenance, you can share those details as well.
Since each case is specific, it would be better to get in touch with us to give you a custom-tailored offer.
It is unlimited. You need to ask us questions; please do. Wanna jump on the call? Let's talk. You need us to upload content? Please send us all. You need us to fix malware all the time? Wait for a second... You can't have malware all the time; we must fix that. So, yes, truly unlimited support for you and your business.
All updates are done with a backup beforehand. So, in an unlikely event that something goes wrong, we will rollback your website to a previous stable version. We will inestigate on what has caused the website to break, and give you an honest opinion on what are your further options.
8 The Green
+1 (424) 297-1577 (Dejan)
Vatroslava Lisinskog 21
+358 413131372 (Hugo)
© 2020 Adorable Corporation, Inc. in collaboration with StuntCoders doo. All rights reserved.