Who we are?

We are StuntCoders, an eCommerce development company made up of different passions, technologies and skills, united under a single promise — to be exceptional. Smart, curious and driven by discovery, collaboration is the foundation of our company and our work. Through a well thought out architecture combined with pixel-perfect design and cutting-edge technology, we create eCommerce solutions that change the way consumers interact with brands.

What will you do?

  • Communicate with multiple customers regarding existing and future functionalities of their eCommerce platform;
  • Schedule and conduct regular calls with a customer to review requests, discuss specific issues, review performance and value, propose new solutions;
  • Build a caring and honest relationship with our clients;
  • Work with project manager on tasks feasibility based on client requests;
  • Manage a complete task documentation and follow it through the pipeline;
  • Proactively monitor task development life cycle and be responsible for quality control of completed tasks;
  • Follows up issues and their progress until completely resolved;
  • Test and confirm that delivered solution is completely functional in accordance to client specification;
  • Work in eCommerce admin panel in order to resolve client requests;

About You

  • Background in account management or IT customer support or relevant formal education;
  • Fluency in English is mandatory (comfortable with everyday communication in English);
  • Find a strong thrill in keeping even the most demanding client happy;
  • Strong verbal and written communication skills and the ability to present complex technical information in a clear and concise manner;
  • Patient, focused and good listener who is persistent to find the right solution;
  • Ability to successfully build and retain business relationship with different clients;
  • Ability to focus and follow through the complete task life-cycle;
  • Self organized and able to organize others;
  • Able to work well under pressure;
  • Willing to master administrative panel of an eCommerce platform;
  • Curious and always willing to improve existing and learn new skills.

What we offer?

  • Paid initial training;
  • Full time employment;
  • Competitive salary;
  • Investment in your personal development:
    1. Steep learning curve;
    2. Challenging tasks to always keep your brain running;
    3. Supportive and team oriented coworkers;
  • Small team of great and dedicated professionals;
  • Open and informal, but highly professional and productive atmosphere;
  • Respect of your personal time.

A task of choosing a new coworker is considered as a truly serious one in StuntCoders. Our team is dedicated to both, product and customer service excellence. If you are not afraid of fast-paced and ever changing environment and passionately looking for a chance to thrive in customer relation segment – we hope to meet you in person!

Please send your CV and motivation letter in English to jobs@stuntcoders.com. We invite you to check our website and get a better insight into what we do and who we are.

Best of luck,
Stela Čišić